Y&NY Infrastructure Consortium Annual Customer Needs Survey 2009/10: deadline extended to Friday 30 April

York & North Yorkshire Infrastructure Consortium (YNYIC)

PLEASE RESPOND ONLY IF YOU ARE A VOLUNTARY OR COMMUNITY ORGANISATION WITHIN YORK AND NORTH YORKSHIRE

Annual Customer Needs Survey 2009/10
 
The members of the York & North Yorkshire Infrastructure Consortium have undertaken annual customer needs surveys since 2006 to assess the impact of the types of support currently available to local voluntary and community organisations in our sub region.

We would be very grateful if you would help us with this research by completing this questionnaire. Only by you telling us what support your organisation needs, what it currently receives and how effective you think this is, will we be able to improve the services and support available in the future.

Preferably, this questionnaire should be completed by a senior post holder, (paid or voluntary) who has an overview of, and is able to respond on behalf of, the whole organisation. If you feel you are unable to respond on behalf of your organisation, we would be grateful if you could pass this questionnaire on to a more appropriate respondent within your organisation.

The questionnaire should take about 15 minutes to complete online. The information gathered through this survey will be used in aggregate form only - no individuals or organisations will be identified in the report of the findings.

All surveys need to be completed by Friday 30 April 2010

The online survey can be accessed via the link below

http://www.surveymonkey.com/s/GDW5TYX

Details about the York and North Yorkshire Infrastructure Consortium and the link for the Annual Customer Needs Survey 2009/10 are also available on this website.

If you have any queries about this research or require any assistance with filling it in please do not hesitate to contact:

Alex Etchells
Consortium Administrator
Tel: 01347 825710 or email alex.etchells@nyfvo.org.uk

THIS QUESTIONNAIRE IS ALSO AVAILABLE IN A PAPER FORMAT

If you would prefer to complete a paper version of the questionnaire then please contact Alex who will post you a paper copy and freepost envelope.

This survey has been funded by Capacitybuilders.